Terms + Privacy

TERMS & CONDITIONS

Wellen LLC (“Wellensurf.com”) advises you to review the following basic rules that govern the use of our Site (the “Agreement”). Please note that your use of our Site constitutes your agreement to follow and be bound by this Agreement.

SALE ITEMS

Discounts and Sales Apply to styles only as marked by wellensurf.com. Offers cannot be combined with any other offer. No cash value. Void where prohibited by law. Sales transactions are deemed as final sale. 

Free ground shipping over $100+ is valid in the U.S. only (including Puerto Rico) on purchases of $100 or more in the same order. Valid on ground shipping only. Gift cards, packaging, taxes, and prior purchases do not qualify toward the minimum purchase requirement and offer cannot be applied to such items. Eligible customers must select ground shipping during checkout in order to receive free shipping. If another shipping option is chosen, additional charges will apply. Offer is good for the order's "ship-to" address for domestic travel. No adjustments can be made on previous purchases. Offer is non-transferable and subject to change without notice. Offer valid exclusively at www.wellensurf.com. No cash value. Void where prohibited by law.

INTERNATIONAL SHIPPING

We currently ship to many international countries. If there is a problem and we are not able to ship to your country we will immediately notify you and provide you with a refund.

INVALID SHIPPING ADDRESSES

We are unable to ship domestically and / or internationally to P.O./APO/FPO boxes.

DUTY, VAT AND OTHER FEES

Duty (or customs tariffs) is set by the destination country customs authorities and isdetermined based on a combination of the country of origin or manufacturing of the goods being purchased and the classification of that merchandise in accordance with a harmonized system adopted and used by the countries that our e-commerce partner, Stripe, supports. Check your local customs authority website for the latest updates on Value Added Tax (VAT) rates, customs tariffs and other fees. Wellen LLC holds no responsibility for fees that are subjected by international authorities.

RISK OF LOSS

All products purchased from the website are transported and delivered to you by an independent carrier not affiliated with, or controlled by, Wellen LLC. Title to the products purchased on the website, as well as the risk of loss for such products, passes to you when Wellen LLC delivers these items to the carrier.

INTELLECTUAL PROPERTY

All materials, including images, illustrations, designs, icons, photographs, and written and other materials that are part of this Site (collectively, the “Contents”) are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by Wellen LLC, or, as otherwise noted, are the intellectual property of wellensurf.com’s vendors and or suppliers. The Site as a whole is protected by copyright and trade dress, all worldwide rights, titles and interests in and to which are owned by Wellen LLC. The “Wellen” mark, “Buoy Logo” and other marks appearing at this Site are the trademarks of Wellen LLC.

USE OF CONTENT

This Site and all its Contents are intended solely for personal use. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. Except as noted above, you may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents or the Site.

PRODUCT INFORMATION

Occasionally there may be information on our Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).

We have made every effort to display as accurately as possible the colors of our products that appear at the Site. However, we cannot guarantee that your monitor's display of any color will be accurate.

DISCLAIMER

Wellensurf.com provides the materials on this site “as is” without warranties of any kind, either express or implied, including without limitation, warranties of title, implied warranties of merchantability, fitness for a particular purpose or non-infringement of intellectual property. Wellensurf.com may modify the Content at any time without notice to you. We are not responsible for any damage to your computer, software, modem, telephone or other property resulting from your use of our Site. You further acknowledge that Wellensurf.com shall not be liable for any damages or any kind related to your use of this site.

MISCELLANEAOUS

Should any provision of this Agreement be held to be void, invalid, unenforceable or illegal by a court, such provision shall be valid and enforceable to the extent permitted by law or the applicable rules or bylaws, and the validity and enforceability of the other provisions shall not be affected thereby. Failure of Wellensurf.com to enforce any provision of this Agreement shall not constitute or be construed as a waiver of such provision or of the right to enforce such provision.

This Agreement shall be construed in accordance with the laws of the State of California, without regard to any conflict of law provisions. In any action arising under this Agreement, you consent to the jurisdiction and venue of the state and/or federal courts of the State of California, County of Los Angeles.

PRIVACY POLICY

Disclaimer & Legal Notice

The owners of this site, Wellen llc., will use reasonable efforts to include up-to-date and accurate information in this Internet site, but makes no representations, warranties, or assurances as to the accuracy, currency, or completeness of the information provided. The owners of this site shall not be liable for any damages or injury resulting from your access to, or inability to access, this Internet site, or from your reliance on any information provided at this Internet site. This Internet site may provide links or references to other sites but the owners of this site have no responsibility for the content of such other sites and shall not be liable for any damages or injury arising from that content. Any links to other sites are provided as merely a convenience to the users of this Internet site. The trademarks, service marks, trade names, trade dress and products in this Internet site are protected in the United States and internationally. No use of any of these may be made without the prior, written authorization of the owners of this site, except to identify the products or services of the company. Any personally identifiable information in electronic communications to this Internet site is governed by this site's Privacy Policy. The owners of this site shall be free to use or copy all other information in any such communications, including any ideas, inventions, concepts, techniques or know-how disclosed therein, for any purposes. Such purposes may include disclosure to third parties and/or developing, manufacturing and/or marketing goods or services. The sender of any communications to this Internet site or otherwise to the owners of this site shall be responsible for the content and information contained therein, including its truthfulness and accuracy.

Privacy Statement

Wellen llc. is 100% committed to upholding your privacy. As a user of this website we want you to understand that we will do our best to...

Never share personal information about you with any outside person or organization unless required to do so by law.

Only collect information required for fulfilling the services requested.

Give you access to your information and remove your information from our system on your request.

Use all the appropriate security technology to keep your information and our website safe.

This policy was last updated in November 2015. Please review this page often as this policy could be subject to change.

We may collect the following information:

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

 

We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

AdRoll

The AdRoll website uses cookies, tracking pixels and related technologies. Cookies are small data files that are served by our platform and stored on your device. Our site uses cookies dropped by us or third parties for a variety of purposes including to operate and personalize the website. Also, cookies may also be used to track how you use the site to target ads to you on other websites.

Then in the next section of the notice we link out to the industry opt-out sites described above.

That by visiting your site third parties (such as AdRoll) may place cookies on users’ browsers for targeted advertising purposes.

A description of the types of data (for example, IP addresses, cookie identifiers, website activity) that are collected for targeted advertising.

That this data may be used by third parties (such as AdRoll) to target advertising on other sites based on your users’ online activity.

Instructions on how users can opt out of receiving targeted advertising.  (for example, a link to the DAA opt-out site aboutads.infoor the NAI opt-out site at networkadvertising.org/choices, or for those in Europe, the EDAA opt out site at youronlinechoices.eu.)

Your privacy is very important to us.  At Wellen llc., we strive to keep your personal information confidential.  Any information you give us will be used to provide you with better customer service, and to give you convenient access to our products and services.

We don’t ask for personal information unless we truly need it.

We don’t share your personal information with anyone except to comply with the law or to protect our rights.

We don’t store personal information on our servers unless required for the on-going processing one of your orders.

WHAT INFORMATION DO WE COLLECT?

We collect information from you when you place an order.

When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number, or credit card information. You may, however, visit our site anonymously.

HOW DO WE USE YOUR INFORMATION?

Any of the information we collect from you may be used in one of the following ways:

 

To personalize your experience (Your information helps us to better respond to your individual needs.)

To improve customer service (Your information helps us to respond more effectively to your customer service requests and support needs.)

To process transactions. Your information, whether public or private, will never be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

To send periodic emails.  The email address you provide for order processing will only be used to send you information and updates pertaining to your order.

YOUR CONSENT

By using our site, you consent to our web site privacy policy.

 

CHANGES TO OUR PRIVACY POLICY

If we decide to change our privacy policy, we will post those changes on this page.

 

CONTACTING US

If there are any questions regarding this privacy policy you may contact us using the information below.

Wellen HQ

201 S Santa Fe Ave #102

Los Angeles CA 90012